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Adirondack Regional

Federal Credit Union

News and Information

Events and Acknowledgements
Employment Opportunities
Product Notes
Virtual Branch
Message from Mike
Newsletters
What is a Credit Union?
History of the Credit Union
Mission Statement
Important Information on Scams

Updated May 6, 2008

Events and Acknowledgements

Thank you for choosing us as your financial institution since 1947.

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Join us for our Annual Meeting at 7 p.m. Friday, May 16 at the Tupper Lake Knights of Columbus Hall. Come for prizes, giveaways and food! All members are invited to attend. Call 359-2921 for more information.

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A loan officer will be on-site at Evergreen Auto Wednesday, May 21 and Thursday, May 22! Join us for deals and giveaways! Call 891-9958 for more information. Evergreen Auto is located on Lake Colby Drive in Saranac Lake.

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Great Escape tickets are on sale at each of our branches. Tickets are only $25! Full-price tickets at the gate cost $39.99. See your teller for more information.

*****

The Saranac Lake office is now open Saturdays! Lobby hours are from 9:00 a.m. to 12:00 p.m. and the drive-thru is open from 8:30 a.m. to 12:00 p.m. The ATM and night drop continue to be available 24 hours a day. The office is located at 33 Depot St., behind Stewart's. For more information, call 891-9958.

*****

Our tellers are updating member records. Please check that the address and phone number we have on file for you are current. Also, please bring two forms of identification with you. We are filing the images for member verification. These updates will increase account security.

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Employment Opportunities

There are no openings at this time.


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New Products And Services

Bill Pay is now only $2.65 per month! Pay your bills online and avoid paying for checks and stamps. Enjoy the security of online payments!
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Virtual Branch

Check your balances, transfer funds or make a loan payment from your computer with Online Banking! Bill Pay 4U allows you to pay your bills out of your checking account over your home computer. Make sure payments arrive on time and never worry about running out of stamps again!

If you are interested in these services, please stop by any of our five locations and a service representative will be happy to enroll you. Access the Virtual Branch at https://www.netit.financial-net.com/adkcu/. You can test a demo of the service on the site. Check imaging is available to download and print your canceled checks.


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Message From Mike

As I reflect upon my career at the credit union, what is in my mind the most is the people I leave behind. I have had the privilege of working for and with some amazing people throughout my 24-year career at this credit union. I want to thank those people for an incredible experience and many wonderful memories.

Thank you to the employees who work so hard to meet the needs of all of our members. I feel confident leaving our members in your capable hands.

Thank you to the Board of Directors and Supervisory Committee members who work hard to ensure the success of our credit union.

Thank you most of all to the members for your trust and support throughout the years.

We have grown from the guard shack on Sunmount’s grounds to a five-office, four-county $36.3 million operation. None of this would have been possible without the wonderful staff and members. I ask for the same wonderful support and trust you have placed in me since I started at this operation in 1984, for our new CEO, Cathy Staves.

Cathy is a familiar face to everyone. She has been with the credit union for almost 20 years and has worked her way up through the ranks. She is very familiar with all of our operations and will continue to lead the credit union with confidence.

This transition should be smooth, but we would appreciate your patience during this process. I will continue to lurk around the credit union on a consultancy basis, but Cathy will be leading you and your credit union into the future.

Let’s wish her all the best and offer our support.
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Newsletters


Spring 2008
Winter 2008
No newsletter for Fall 2007.
Summer 2007
No newsletter for Spring 2007.
Winter 2007
Fall 2006

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What is a Credit Union?

    Credit unions are not like other financial institutions.
  1. They are cooperatives, owned and managed by their members.
  2. There are no outside stockholders; therefore, a percentage of the credit union's earnings are returned to the member in the form of dividends on savings, reduced rates on money products, and better service.
  3. Credit unions are safe financial institutions. This Credit Union is federally insured by the National Credit Union Association.

  4. This Credit Union is federally insured by the National Credit Union Association
  5. Credit union members share something in common. They may work at the same employer, attend the same church, belong to the same professional group or live in the same community. Only people within the credit union's field of membership may join the credit union and use its large array of services. However, after joining a credit union, the member is always a member regardless of future employment changes. The slogan "ONCE A MEMBER, ALWAYS A MEMBER" is used to describe this lasting and rewarding relationship between a credit union and its members.


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History of the Credit Union

The Adirondack Regional Federal Credit Union, a not–for–profit corporation, started in 1947 as part of the Veteran's Hospital in Tupper Lake, NY. The credit union provides multiple financial services to 8,000 members throughout four northern New York counties. ARFCU is $33 million in size with offices in Tupper Lake, Potsdam, Wilmington, Saranac Lake, and Plattsburgh; and employs approximately 23 people.


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Mission Statement

To provide a wide range of quality financial services based on the changing needs and aspirations of our members and to operate in a financially sound, secure, professional, and confidential manner. We are proactive in developing and maintaining a positive interaction among our members, staff, and communities we serve.


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Important Information on Scams

Generally fraudulent emails want you to verify your account information due to a security breach. If you don't know where an email came from, call your financial institution – but use a phone number from your statement. Do NOT use any phone number listed in the email!

If you suspect you have been a victim, call the police immediately. Also, report it to your financial institutions and closely monitor your credit reports.

Fraudulent activity alerts:

Many fraudulent emails have been sent alerting members that their accounts had multiple password failures or a security breach. The emails require accounts to be updated online or be deactivated. These emails may appear to be from: NCUA, PayPal, eBay, Co-Op Network, Chase Manhattan Bank, JPMorgan Chase Banking, Sunmark Federal Credit Union, CitiBusiness, UVA Community Credit Union, First Credit Union, Amazon.com, or various Visa and MasterCard issuers.

A recent scam, claiming to be from “tax refunds@irs.gov,” directs people to enter personal identifying and financial information online in order to get their tax refund.

Skimming devices can be attached to PIN pads to capture the magnetic stripe and PIN data from your card. If the card slot appears to have been altered, damaged or has a device attached to it, do NOT use it.

Credit unions and banks do NOT issue Internet checks or Qchex. Individuals can print them, but many are fraudulent. Only accept one if you know the sender.

Businesses do NOT issue cashier’s checks, they can only write business checks.

Postal money orders have a limit of $1,000.00 and international money orders have a limit of $700.00.

The limits on money orders from other financial institutions vary. The limit should be printed on the front of the money order, near the value box.

Important phone numbers

Report a lost or stolen Visa debit card: 1-800-472-3272
Report a lost or stolen Visa credit card: 1-800-237-6211
Both services are accessible 24 hours a day

Credit Bureaus:
Equifax: 1-800-525-6285
Experian: 1-888-EXPERIAN (397-3742)
TransUnion: 1-800-680-7289

Federal Trade Commission: 1-877-IDTHEFT (438-4338)
NYS Attorney General Consumer Fraud Hotline: 1-800-771-7755

An email is probably fraudulent if the message:

Comes from a financial institution where you do not have an account
Advertises a service you have never used
Contains misspellings or poor grammar
Asks you to update personal information online and provides a link
Claims your service will be suspended or cancelled unless you update your information
Comes from a foreign country, particularly foreign lotteries
Wants you to send money overseas
Offers to send more money than your asking purchase price if you wire the rest back
Notifies you that you won a lottery or contest you never entered
Demands action to be taken by a specific date, usually within a few days

Possible subject lines:

Credit Card Blocked
Multiple Password Failures
Update Your Personal Account Information
Urgent Billing Update
Urgent Security Notice
Your Account Could Be Suspended

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Adirondack Regional Federal Credit Union, with its main office in Tupper Lake, also has offices in Potsdam, Saranac Lake, Wilmington and Plattsburgh.

Adirondack Regional Federal Credit Union is an Equal Housing Lender and is federally insured by the National Credit Union Association.
 

This Credit Union is an Equal Housing Lender This Credit Union is federally insured by the National Credit Union Association

©2008, Adirondack Regional Federal Credit Union
mail to: information@ adkcreditunion.com
 
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